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Basics

My photo doesn't have EXIF. Why?

Some photo editing apps erase the EXIF data from your photos. Those kind of apps are available on both computers and mobile phones.

Unfortunately there's not much we can do about it. The only option is to change the photo editing app to another one.

If you use Lightroom

Remember to select "Include All Metadata" when exporting your photos from Lightroom. Otherwise the EXIF data will be erased.

If you use Photoshop

Save your files using "Save as..." not "Save for Web..." The latter option completely erases EXIF data from your images.

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Pawel from Tookapic

Hi, I’m happy to help you with any tookapic subject, however, before you send me a message, please look at Help section where you can find answers for most questions.

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Please note that answers for most questions about tookapic can be found in the Help section.